The prompt intervention ability by E6POS is a key component of the high quality standard.
For this reason E6POS has the most advanced technologies for remote monitoring and video inspection of their installations.
Through these tools, our technicians are able to support your staff directly from our office by making an immediate troubleshooting and planning immediate remedial action.
These systems also make it possible to guide and support the client during the program modification.
Obviously, if this is not sufficient, our highly skilled technicians will intervene within 24 hour from the call to solve the problems or make a system implementation.
To ensure the maximum efficiency, we provide personalised customer care contracts according to the specific needs.